COMMON QUESTIONS
Frequently Asked Questions
Quick answers about pricing, valuations, and store visits.
How is gold valued?
We test your gold using professional acid testing and XRF analysis to determine exact purity. We then weigh it precisely and apply our competitive market rate calculated from the live global gold spot price.
Do you buy broken jewellery?
Absolutely. Broken, damaged, bent, or tangled gold and silver items are all welcome. We value the metal content, not the condition. Bring in anything you have.
Do you buy watches?
Yes — we buy luxury watches including Rolex, Omega, Cartier, and Patek Philippe. We accept working, non-working, and vintage timepieces for professional valuation.
How often are rates updated?
Our displayed rates are updated every 15 minutes in line with live global spot prices. We always aim to give you the most competitive offer possible at time of transaction.
